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Celebrating Excellence at the Mercedes-Benz South Africa Agent of the Year Awards

Itumeleng Garebatshabe
Last updated: May 19, 2025 15:31
By Itumeleng Garebatshabe
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  • A year of innovation, resilience, and precision: Mercedes-Benz South Africa Passenger Cars celebrates outstanding performance at the Agent of the Year Awards.
  • Mercedes-Benz Passenger Cars honours its agents for their unwavering support and commitment. 
  • Sixteen exceptional winners recognised for their outstanding achievements across various facets of retail operations. 
  • Despite economic challenges, the annual Agent of the Year Awards stand as a testament to excellence and dedication. 

In May 2025, Mercedes-Benz South Africa Passenger Cars proudly gathered in the scenic town of Hoedspruit to celebrate the remarkable achievements of its agent network. Despite a challenging economic landscape, the annual Agent of the Year Awards served as a tribute to excellence, resilience, and unwavering dedication to the Mercedes-Benz brand. The event provided the perfect setting to recognise those who consistently deliver exceptional service and performance throughout the year. 

Sixteen standout performers were honoured for their outstanding contributions across various aspects of retail operations. These award recipients embodied the core values of Mercedes-Benz Passenger Cars, demonstrating excellence in customer satisfaction, operational efficiency, and innovative thinking. Their achievements not only highlight individual success but also reinforce the collective strength of the brand’s national network. 

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The evening’s pinnacle moment was the presentation of the prestigious Chairman’s Awards, recognising the Best Overall Agent of the Year. This accolade celebrated top-performing partners whose contributions set a benchmark for the entire retail network. 

Globally, Mercedes-Benz continues to lead the luxury automotive sector through innovation, sustainability, and a commitment to delivering premium mobility experiences. In South Africa, Mercedes-Benz Passenger Cars has maintained a strong market presence despite economic pressures, supported by a loyal customer base and a dedicated network of agents. The brand’s continued success highlights its ability to adapt, innovate, and excel in an evolving market environment. 

”While 2024 has presented undeniable challenges, we are proud to have achieved strong and commendable results. This would not have been possible without the unwavering dedication of our agents, whose commitment has been instrumental in driving our success. Their support not only strengthens Mercedes-Benz Passenger Cars in South Africa but also contributes meaningfully to our global performance. It’s a true reflection of the dedication and strength of our network.” – Claudius Steinhoff, Co-CEO and Executive Director, MBSA.

“At Mercedes-Benz, we embrace challenges as opportunities—to evolve, refine, and elevate our processes. This journey is not one we undertake alone. These awards honour the unwavering commitment and remarkable contributions of our agent network, whose support has been key in helping us achieve our strategic objectives. Inspired by the achievements of the past year, we are focused on shaping the future and delivering #MercedesMoments for our customers at every touchpoint. The sales growth achieved in recent months is a testament to that commitment, and there is much more for customers to look forward to.” – Alexandra Boavida, Vice President Sales and Marketing, MBSA.

Congratulations are extended to each of the Mercedes-Benz Passenger Cars Agent of the Year category winners:

MERCEDES-BENZ CARS OVERALL CHAIRMAN’S AWARD:

Mercedes-Benz Constantiaberg.

MERCEDES-BENZ FINANCIAL SERVICES CHAIRMAN’S AWARD

Mercedes-Benz Umhlanga.

CategoryWinner
BEST NEW SALES PERFORMANCE MERCEDES-BENZ CARSMercedes-Benz Wonderboom
BEST PRE-OWNED SALES PERFORMANCE MERCEDES-BENZ CARSMercedes-Benz Johannesburg South
BEST E-COMMERCE, TOP END AND EQ PERFORMANCEMercedes-Benz Menlyn
BEST MARKETING PERFORMANCEGarden City Motors Bloemfontein
BEST LEAD MANAGEMENT PERFORMANCEMercedes-Benz Umhlanga
BEST CSI PERFORMANCE (SALES AND SERVICE COMBINED)Mercedes-Benz Constantiaberg
BEST PARTS REVENUE PERFORMANCEMercedes-Benz Wonderboom
BEST WORKSHOP PERFORMANCEMercedes-Benz Wonderboom
BEST DIGITAL CONTRACT PERFORMANCEStanmar Motors
BEST MERCEDES-BENZ FINANCIAL SERVICES PERFORMANCEMercedes-Benz Umhlanga
BEST AGILITY PERFORMANCEMercedes-Benz Century City
TOP INSURANCE PERFORMANCEMercedes-Benz Umhlanga
MERCEDES-BENZ CARS AGENT OF THE YEAR, SMALL VOLUME AGENTMercedes-Benz Wonderboom
MERCEDES-BENZ CARS AGENT OF THE YEAR, MEDIUM VOLUME AGENTMercedes-Benz Paarl
MERCEDES-BENZ CARS AGENT OF THE YEAR, LARGE VOLUME AGENTMercedes-Benz Century City

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Itumeleng is the Managing Editor of The Auto Magazine. He is a tech and car enthusiast

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